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McDonald's Canada
Project type
E-Learning, Resources, Website
Date
2021
Location
Toronto
As a client-facing National Bilingual Learning & Development Specialist, I developed and assessed procedures for virtual classes for 1,400 crew and leadership, served as a bilingual SME for the LMS (Learning Platform), and created content in English and French to answer questions.
● Designed and created all Learning & Development internal communications and copy-editing webpages to disseminate knowledge on our programs, our special projects and our Learning technology.
● Facilitation of Virtual-Instructor Lead Trainings to train Owner Operators on the changes to our Crew Development Program.
● Member of the Archways to Opportunity program committee, liaising with educational establishments to offer credits to McDonald s crew members in schools who have successfully completed our programming.
● Developed and implemented a unique Training plan for a new Specialist hired to support our Virtual programming.
